Who We Are

The Evolv Collection Ltd (trading as “The Evolv Collection”) is the data controller responsible for your personal data. The Evolv Collection Ltd is a subsidiary of CGL Restaurant Holdings Limited, which is ultimately owned by Bresand Leisure Ltd. Where necessary, personal data may be shared within this group for operational or administrative purposes. All group companies comply with this Privacy Policy. If you have any questions about this policy or how we handle your personal information, please contact our Data Officer:

dataofficer@evolvcollection.com

Our online shop is powered by WooCommerce and hosted on WordPress.

2. What Data We Collect

We may collect and process the following types of personal data:

• Name
• Email address
• Phone number
• Billing address
• Shipping address (if applicable)
• Recepient email address (if sending a gift card to someone else)

We do not store your payment card details. All payment processing is handled securely by third-party payment providers.

If you provide a recipient’s email address, you confirm that you have their permission to do so. We will only use that email address to deliver the gift.

3. How We Collect Your Data

We collect data through:

• Place an order through our online shop
• Create an account with us
• Subscribe to marketing communications (if you opt in)
• Contact our customer service teams

4. How We Use Your Data

We use your data to:

• Process and fulfil your order
• Communicate with you about your purchase
• Deliver physical or digital gifts
• Respond to customer service enquiries
• Comply with legal obligations (e.g., record keeping for tax purposes)

5. Legal Bases for Processing

We rely on the following legal grounds:

• Contract: To fulfil your purchase and deliver your order
• Consent: For sending marketing communications (if opted in)
• Legitimate Interest: For profiling, segmentation, service and operational improvements.
• Legal Obligation: To comply with financial, tax, or regulatory requirements

We will only send you marketing communications if you have explicitly opted in to receive them. You can withdraw your consent or update your preferences at any time by following the links in our emails or by contacting us directly.

6. Data Sharing

We share data with trusted third parties who help us operate our business, including:

• WooCommerce (e-commerce platform
• Payment processors
• Delivery & fulfilment providers
• Our marketing and website agencies

All third parties are contractually obligated to protect your data and comply with UK GDPR.

7. Retention Periods

• Purchase and transaction data: 5 years from the date of your transaction
• Marketing opt-in data (if applicable): Anonymised after 5 years of inactivity, fully deleted after 6 years

8. Cookies and tracking

Our online gift shop uses cookies and tracking technologies. For detailed information, please see our Cookie Policy at: shop.danddlondon.com/cookies/

9. International Transfers

If your data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the ICO.

10. Your Rights

You have the right to:

• Access and correct your personal data
• Withdraw consent at any time
• Object to processing (including profiling)
• Request deletion or restriction of your data
• Request portability in a machine-readable format
• Lodge a complaint with the Information Commissioner’s Office (ICO)

11. Children’s Data

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

12. Updates to This Policy

We may update this policy occasionally. The most recent version will always be available at evolvcollection.com/privacy. Significant changes will be notified via email.